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Privacy policy

Last updated: October 8, 2026

Bo.Journal operates this website (bojournal.sa) as a sales platform and curated digital gallery for artworks. This policy explains what personal data we collect, why we collect it, who we share it with, and the rights you have over it. By using the website you acknowledge that you have read this policy.

1. The data we collect

  • Contact details: name, email address, mobile number, shipping address and billing address.
  • Order details: the works you order, save or add to your cart, and your order and return history.
  • Payment details: the transaction and its status. Your card details are processed directly by payment service providers over encrypted channels, and we do not keep them.
  • Account details: your sign-in details and preferences, if you create an account.
  • Your messages to us: the enquiries, requests or complaints you send us.
  • Device and usage data: device and browser type, internet protocol (IP) address, the pages you visit and how you interact with them.

2. How we collect your data

  • Directly from you: when you place an order, create an account, subscribe to the newsletter or contact us.
  • Automatically: as you browse the website, through cookies and similar technologies.
  • From our service providers: such as payment and shipping providers, to the extent needed to complete your order.

3. Why we use your data

  • Fulfilling your orders: processing payment, preparing and shipping the work, handling returns and exchanges, and updating you on your order.
  • Customer care: answering your enquiries and complaints.
  • Running and improving the website: remembering your preferences, measuring how the website performs and improving the browsing experience.
  • Marketing: sending the newsletter and offers if you have subscribed. You can unsubscribe at any time using the link in every message.
  • Security and fraud prevention: protecting the website, payments and customer accounts.
  • Legal obligations: complying with applicable laws and responding to requests from the competent authorities.

4. Cookies

Cookies are small text files stored on your device when you visit the website. They help it work and recognise you on later visits. We use the following types:

  • Necessary: required for the website to work, such as keeping your cart, completing your order and securing your session. They cannot be switched off.
  • Preferences: remember your choices, such as language, country and currency.
  • Analytics: help us understand, in aggregate, how the website is used so that we can improve it.
  • Marketing: used to show content and advertising relevant to your interests and to measure how effective it is.

We use cookies other than the necessary ones only with your consent, wherever the law requires it. You can change your choice at any time in the cookie preferences window where it is shown, or delete and block cookies in your browser settings. Switching some of them off may affect how parts of the website work.

5. Who we share your data with

We do not sell your personal data. We share it only as far as necessary with:

  • The artist or maker of the work: to the extent needed to prepare and ship your order.
  • Service providers: the e-commerce and hosting platform, payment service providers, shipping companies, and messaging, analytics and marketing tools, which process data in order to provide their services to us.
  • Marketing partners: within the limits of the marketing cookies you have agreed to.
  • Competent authorities: where the law requires it, or to protect our rights and those of our customers.

The provider of the e-commerce platform may process some data as an independent party, for security, fraud prevention and the improvement of its services, under its own privacy policy.

6. Transfers outside Saudi Arabia

Your data may be stored or processed by our service providers on servers outside the Kingdom of Saudi Arabia. In that case we take care that the transfer is made in line with applicable laws and only as far as needed to provide the service.

7. How long we keep your data

We keep your data for as long as needed for the purposes described in this policy, or for the period required by law (such as accounting and order records), and then delete it or make it no longer identify you.

8. Protecting your data

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration, including encryption of the connection to the website and of payments. Even so, no method of electronic transmission or storage is completely secure, and we recommend that you keep your sign-in details confidential.

9. Your rights

Under applicable laws, including the Personal Data Protection Law of the Kingdom of Saudi Arabia, you have the right to:

  • Be informed of how your data is collected and processed.
  • Request access to your data and obtain a copy of it.
  • Request that your data be corrected, updated or completed.
  • Request that your data be deleted once it is no longer needed, subject to what the law requires us to keep.
  • Withdraw your consent to processing or to marketing messages at any time.

To exercise any of these rights, contact us using the details below. We may ask for proof of your identity before acting on a request, and we will reply within the period set by law.

10. Children

The website is not directed at anyone under eighteen, and we do not knowingly collect their data. If you learn that a minor has given us their data, contact us so that we can delete it.

11. External links

The website may contain links to websites or platforms we do not operate. We are not responsible for their content or privacy practices, and we advise you to review their policies.

12. Complaints

If you have a concern or complaint about your data, contact us first and we will work to resolve it. You also have the right to lodge a complaint with the authority responsible for personal data protection in the Kingdom of Saudi Arabia.

13. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in legal requirements. We publish the updated version on this page and revise the "Last updated" date.

14. Contact us

For any question about this policy or your data: care@bojournal.sa or WhatsApp +966 55 260 2588.
Bo.Journal, Riyadh 14915, Saudi Arabia.